Australian Embassy
Indonesia

Appointment Bookings

Passports and notarial services are available by appointment only.  Clients without an appointment will only be seen in exceptional circumstances.

Appointments can be made by clicking ‘Book Appointment’ or by clicking here.

Booking Policy

Clients should arrive 5 minutes prior to appointments for security screening.  If you arrive late for your appointment you may need to wait until an officer is available. Bookings can be made 2 months in advance.  We request that you do not book more than one appointment at a time.  Please refer to your notification email if you need to amend or cancel your appointment (see example below).  Appointments are available for the following services:

  • Australian Passport applications – adult and child
  • Notarial Services – including Affidavits, Oaths or Affirmations, Certificate of No Impediment to Marriage (CNI), Certifying Copies of Documents, Land Transfer/Mortgage Documents, Statutory Declarations for the Commonwealth or an Australian State/Territory.
  • Appointments are not mandatory for emergency consular enquiry that may involve death, serious illness/ hospitalisations, arrest and detention or assault on client.

How to book your appointment

Steps to booking

  1. Select your desired service.
  2. You will automatically be forwarded to the next available appointment.  You may select a date or time between 1 hour and 2 months in advance.  First select the date on the calendar and then choose the time.  This will default to the next available appointment
  3. Enter your information.  We ask you to list an email address and a phone number so that you can receive appointment reminders and we can contact you if necessary.
  4. Agree to our cancellation policy.  If you need to cancel or reschedule your appointment, please email consular.jakarta@dfat.gov.au
  5. Attend the Embassy at your designated booking time.

Our address

Australian Embassy Jakarta
Jl Patra Kuningan Raya
Kav. 1 - 4, Jakarta Selatan
12950

Consular direct phone: +62 21 2550 5500
Consular direct email: consular.jakarta@dfat.gov.au

 

Fees

Fees vary month to month, up-to-date fees will be stated on the appointment system accordingly. The preferred method of payment is by credit or debit card that has a Visa or Master-Card logo. Cash payment is also acceptable in Rupiah.

Privacy Policy

The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Embassy's appointments.  Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes.  By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT's behalf for these purposes.  If this information is not collected, DFAT's ability to arrange your appointment will be limited.  Your personal information will be handled by Setmore in accordance with Setmore's Privacy Policy, and by DFAT in accordance with DFAT's Privacy Policy.