***IMPORTANT: The Consular section of the Australian Consulate-General in Makassar does not process immigration, citizenship or visa applications. Please visit the Visa and Citizenship page from the Australian Embassy in Jakarta for contact details ***
The Australian Consulate-General in Makassar provides consular and passport services to Australians in the Indonesian provinces of South Sulawesi, North Sulawesi, West Sulawesi, Southeast Sulawesi, Central Sulawesi, Gorontalo, North Maluku, Maluku, West Papua, Papua, and East Nusa Tenggara. Note that consular and passport services to West Nusa Tenggara (Lombok and Sumbawa) are provided through Australia’s Consulate-General in Bali.
For consular or passport enquiries, please contact the Consulate-General between the hours of 8:30am and 4.30pm on weekdays. Entry to the Consulate-General is by appointment only.
Should you have a consular emergency outside office hours, please call the Australian Government’s 24-hour Consular Emergency Centre on 1300 555 135 within Australia (local call cost) +61 2 6261 3305 from outside Australia, SMS at +61 421 269 080.
Please visit the Services for Australians Overseas page from the Australian Embassy in Jakarta for more information and Smartraveller, the Australian Government’s travel advisory and consular information service for travel advisories and information to assist you while travelling overseas.
Passport information is available at www.passports.gov.au
Register with the Australian Consulate-General in Eastern Indonesia: if you travel to Eastern Indonesia, or are planning a long-term stay in the region, please register with us at https://www.orao.dfat.gov.au/. Please be sure to keep your contact details up to date, including your address and contact number. The Register of Australian Citizens Abroad is maintained solely for use in relation to Consular Activities, for example, to facilitate contact in an emergency. The information contained in the Register is protected by the Privacy Act 1988 and can only be divulged under the provisions of that Act.