Australian Consulate-General
Makassar, Indonesia

Services for Australians

The Australian Consulate-General in Makassar provides consular and passport services to Australians in eleven provinces in eastern Indonesia: East Kalimantan, South Kalimantan, South Sulawesi, Southeast Sulawesi, West Sulawesi, Central Sulawesi, Gorontalo, North Sulawesi, Maluku, North Maluku and West Papua province. Other provinces in Indonesian are covered by our offices in Jakarta, Bali or Surabaya.

Visas for Australia

The Australian Consulate-General in Makassar does not process immigration, citizenship or visa applications. Please visit the Visa and Citizenship page from the Australian Embassy in Jakarta for all visa related queries.

Travel Information for Australians

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.

You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.

In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.

Visit to subscribe or connect with Smartraveller on Facebook and Twitter.

Need information on visiting or living in Indonesia?  Read the Australian Government’s:

We encourage all Australian travellers and expatriates in Indonesia to:

  • SUBSCRIBE to travel advice updates – stay notified!
  • INSURE yourself and all your belongings

24-hour Consular Support

Need emergency consular assistance?  Please call +62 411 366 4100. If you call outside business hours, your call will automatically be diverted to a 24/7 Consular Emergency Centre (+61 2 6261 3305) in Canberra. You may also email us on [email protected]  

Consular Officers provide a wide range of services for Australian citizens in Indonesia. These include issuing passports; assisting citizens in trouble; providing lists of local hospitals and lawyers; witnessing signatures and other notarial services; voting facilities for Federal and some State elections; and providing the latest consular travel advice. For a full list of what we can and cannot do for you please have a look at the Consular Services Charter page.

Notarial Services

Notarial services are only available where the documents are Australian in origin, or intended for use in Australia. Please ensure you provide correct written instructions to our staff. 

We provide notarial services at the Consulate-General in Makassar by appointment Monday to Friday, 8:30am - 12:30pm (excluding Consulate Holidays). Fees apply.

Notarial services include

  • Certifying copies of original Australian documents or documents intended for use in Australia
  • issuing an Authentication or Apostille certificate (verifying a signature, stamp, or seal on an Australian public document)
  • witnessing of signatures on certain  Australian documents
  • the taking of Australian Statutory declarations being made for use in Australia.
  • the administering of affidavits, oaths, and affirmations for use in Australian court or legal proceedings
  • issuing a Certificate of no Impediment to marry in one of the Indonesian provinces covered by the Australian Consulate-General Makassar (refer to Marriage in Indonesia for further information)

For detailed information on the notarial services available please visit the Smartraveller website

Factsheets for Living in Indonesia

Contact Information


Australian Consulate General
Wisma Kalla Lt. 7
Jalan Dr Sam Ratulangi No. 8
Telephone: (0411) 366 4100
Fax: (0411) 3664130
Email: [email protected]
Office hours: Monday to Friday 8:30 - 16.30



Australian Embassy
Jalan Patra Kuningan Raya Kav. 1-4
Jakarta Selatan 12950
Telephone: (021) 2550 5500
Fax: (021) 2550 5677
After hours: (021) 2550 5555
Email: consular.jakarta
Office hours: Monday to Friday 08.00 - 16.00



Australian Consulate General
Jalan Tantular No. 32, Renon
Denpasar, Bali, 80234
Telephone: (0361) 241 118,
Fax: (0361) 221 195 (DFAT)
Fax: (0361) 241 120 (Immigration)
Email: [email protected]. au
Office hours: Monday to Friday 08.00 - 16.00


Australian Consulate-General
Level 3 ESA Sampoerna Center
Jl. Dokter.Ir. H. Soekarno No. 198
Klampis Ngasem, Sukolilo, Surabaya 60117
Telephone: +62 31 9920 3200
Email: [email protected]
Office hours: Monday to Friday 08.00 - 16.00