The Australian Consulate-General in Makassar provides consular and passport services to Australians in all provinces in Eastern Indonesia, except for West Nusa Tenggara (Lombok and Sumbawa), which is covered by the Australian Consulate-General in Bali.
Visas for Australia
The Australian Consulate-General in Makassar does not process immigration, citizenship or visa applications. Please visit the Visa and Citizenship page from the Australian Embassy in Jakarta for all visa related queries.
Office Hours
The Consulate-General is open from 8:30am to 4.30pm Monday to Friday except for Public Holidays.
Entry to the Consulate-General is by appointment only. You can make an appointment by calling 0411 366 4100 or via consular.makassar@dfat.gov.au.
After Hours Emergencies
Depending on what you need, your best option may be to contact your family, friends, travel agent, travel insurance provider, employer or airline. Your travel insurer should have a 24-hour emergency number.
Emergency phone numbers
Police: 110/112 (SMS 1717)
Ambulance and rescue services: 118
Firefighting: 113
Medical emergencies: 119
If you're unable to contact the Consulate in a consular emergency, contact the 24-hour Consular Emergency Centre in Canberra on +61 2 6261 3305 from overseas, or 1300 555 135 within Australia.
Our Consular Services
Consular Officers provide a wide range of services for Australian citizens in Indonesia. These include issuing passports; assisting citizens in trouble; providing lists of local doctors and lawyers; witnessing signatures and other notarial services; and providing the latest consular travel advice. For a full list of what we can and cannot do for you please see the Consular Services Charter page.
Please visit the Services for Australians Overseas page from the Australian Embassy in Jakarta for more information on consular services.
Passport information is available at www.passports.gov.au.
Travel Advice
Conditions can change suddenly. We recommend you:
- Read the Travel Advice for Indonesia on Smartraveller
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- Get the right travel insurance
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Contact Information
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Makassar Australian Consulate General |
Jakarta Australian Embassy
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Bali Australian Consulate General |
Surabaya Australian Consulate-General |